What is a Wi-Fi Consultant and Do You Need One?

What is a Wi-Fi Consultant and Do You Need One?

wifi consultant

Imagine walking into your office, connecting to the Wi-Fi, and … nothing happens. Your team’s productivity grinds to a halt, your video conference with a major client gets canceled, and you’re left wondering how something as seemingly simple as internet connectivity could cause such chaos. It can happen – especially if you didn’t have a wireless consultant help set up your network.

Reliable Wi-Fi isn’t just a convenience—it’s the lifeblood of most businesses. But as our dependence on wireless technology grows, so does the complexity of setting up and maintaining robust WLAN networks. This is where Wi-Fi consultants come in.

In this article, you’ll learn what a Wi-Fi consultant does, why their expertise is crucial in certain scenarios, and how to determine if your business needs one.

What is a Wi-Fi Consultant?

A Wi-Fi consultant is a specialized professional who designs, implements, and optimizes wireless networks for businesses and organizations. These experts bring a deep understanding of wireless technologies, network architecture, and industry best practices to ensure that a wireless network meets the specific needs of each client.

Wi-Fi consultants typically offer a range of services, including:

  1. Site surveys and coverage assessments
  2. Network design and planning
  3. Hardware selection and configuration
  4. Security implementation and testing
  5. Performance optimization
  6. Troubleshooting and ongoing support

A Wi-Fi consultant’s expertise goes far beyond simply plugging in a router. They consider factors such as building materials, user density, device types, and specific application requirements to create a tailored wireless solution.

Tom Borkowski, founder of TPK Advanced Wireless, has many years of experience as a wireless consultant. He says that Wi-Fi “can be very forgiving,” meaning you can set it up completely incorrectly and it still may work – until it suddenly doesn’t.

“When you try to scale it, that’s when you run into problems,” he says.

That’s something most businesses can ill-afford.

When Do You Need a Wi-Fi Consultant?

While small businesses with simple setups might not require a Wi-Fi consultant, there are several scenarios where professional expertise becomes invaluable:

  1. Large number of users: As your user base grows, so does the complexity of your network.
  2. Extensive office space: Larger areas require careful planning for seamless coverage with proper access point (AP) placement.
  3. Security concerns: Businesses handling sensitive data need robust security measures.
  4. Unique devices and applications: Basic laptop connectivity may not be a huge challenge to achieve, but edge to edge voice quality coverage or real-time location services are much more difficult.
  5. Specialized environments: Warehouses, mechanical areas, or outdoor spaces present unique challenges.

“If you have a large number of users, if you are in a large office space, if you have any concerns about maybe security, then you would want to bring somebody in,” Tom says. “If you have any significant number of APs that you would need to deploy, you want somebody to come in and at the very least do a coverage assessment to make sure that you can get proper signal in the areas that you need to, as well as keep it out of where you don’t.”

For very small businesses with simple needs, a consultant might not be necessary. “If you only have a couple users in a small office space, and if all they need is just internet access, then you don’t need a consultant to come in and say, ‘Install this Linksys router, set up a password, and off you go,’” It depends on each business’s needs.

The Risks of DIY Wi-Fi Setup

While setting up a home Wi-Fi network might seem straightforward, implementing a business-grade wireless solution is a different ball game. Many organizations underestimate the complexities involved, leading to several risks:

  1. Scalability issues: A DIY setup might work initially but fail as your business grows.
  2. Performance problems: Improper configuration can lead to slow speeds and dropped connections.
  3. Security vulnerabilities: Without expert knowledge, your network might be left open to cyber threats.
  4. Interference: Incorrect placement of access points can cause signal interference and dead zones.
  5. Compliance concerns: Some industries have specific regulations regarding WLANs and networks in general.

“Most people will say, ‘Hey, I can set it up fine in my home and it works great,’” Tom says. “That’s very different than working in a crowded office space or in a warehouse or manufacturing areas or outside or a stadium. It requires a far deeper understanding.”

Benefits of Hiring a Wi-Fi Consultant

Engaging a Wi-Fi consultant offers numerous advantages:

  1. Optimized coverage: Experts ensure comprehensive signal coverage throughout your space.
  2. Future-proof design: Consultants create scalable solutions that grow with your business.
  3. Enhanced security: Professional implementations include advanced security measures.
  4. Performance optimization: Consultants fine-tune the network for peak efficiency.
  5. Cost-effectiveness: While there’s an upfront cost, professional design prevents expensive future problems.
  6. Time-saving: Let experts handle the complexities while you focus on your core business.

“There’s an upfront cost to doing it right, but in the long run, you may save a lot,” Tom notes.

Real-World Scenarios: The Impact of Professional Wi-Fi Consulting

Let’s look at three hypothetical examples that illustrate the value of Wi-Fi consultants:

  1. Growing Tech Startup: A software company started with 10 employees and a basic router. As they grew to 50 employees, they experienced frequent disconnections and slow speeds. A consultant redesigned their network, implementing enterprise-grade access points and proper segmentation, resulting in improved productivity and scalability for future growth.
  2. Multi-Floor Trading Firm: A trading firm attempted to deploy an enterprise grade WLAN.  Without the necessary experience APs were placed in poor locations with suboptimal configurations.  Things worked fine until all traders started using voice and video calls throughout the day on the trading floor.  The result was a network that could not be relied upon as trouble tickets mounted.  The consultant was brought in to redesign and optimize the network based on the unique business needs, which significantly reduced trouble tickets freeing IT staff to work on other projects.
  3. Warehouse Distribution Center: A distribution center tried to cover their vast space with just a few high-power access points, resulting in dead zones and unreliable connections for inventory scanners. The customer attempted to redesign the WLAN based on their limited understanding.  A consultant performed their own redesign with specialized antennas, that not only provided more reliable service, but actually saved money over the previous design.

Tom says he has worked with a customer who tried to DIY everything a few years ago, and the case is an excellent illustration of why it’s important to involve a consultant early on in the process.

“When they set it up, it worked okay,” he says. “But as more people go mobile and need support for mobile devices, suddenly it’s not working as they had hoped. Now they’re paying more to have me come in and fix it than it would have cost to have me design and implement it correctly in the first place.”

How to Choose a Wi-Fi Consultant

When selecting a Wi-Fi consultant, consider the following:

  1. Experience: Look for consultants with a proven track record in your industry.
  2. Certifications: Check for relevant certifications from major networking vendors.
  3. Comprehensive approach: Ensure they offer site surveys, design, implementation, and support.
  4. Vendor neutrality: A good consultant should recommend solutions based on your needs, not brand loyalty.
  5. References: Ask for and check references from past clients.

Get a Free Expert Wi-Fi Consultation Today

Don’t let Wi-Fi issues hinder your business growth. If you’re experiencing connectivity problems, planning a network upgrade, or simply want to ensure your wireless infrastructure is optimized for your needs, it’s time to consult a professional.

TPK Advanced Wireless offers free initial consultations to assess your Wi-Fi needs. Our team of experienced consultants can help you design, implement, and maintain a robust wireless network tailored to your business requirements.

Contact TPK today to schedule your free consultation and take the first step towards a more reliable, secure, and efficient Wi-Fi solution.